Support and Services NECSG - North East Community Support Group Inc - Zillmere Community Centre - NECSG
54 Handford Road, Zillmere - (07) 3865 2880

SUPPORT AND SERVICES AT ZILLMERE COMMUNITY CENTRE

We have been proudly supporting the community since 1982... please support us and donate if you can

ZCC
Zillmere
Community
Centre
ZFAP
Zillmere Family
Accommodation Program
ZYPSS
Zillmere Young
Peoples Support Service
INDIVIDUAL &
COMMUNITY
SUPPORT
HOUSING
SUPPORT
YOUTH
SUPPORT

ZCC - Zillmere Community Centre

Zillmere Community Centre (ZCC) is the name of the facilities at 54 Handford Road, Zillmere, out of which a variety of welfare and community activities take place. Zillmere Community Centre is an information and referral point for the local community and provides activities and meeting space for groups and individuals. It promotes a variety of community, cultural, welfare, arts and educational programs.

ZYPSS is a youth support service funded by the Department of Child Safety, Youth and Women that provides information, advice and referral as well as client case management to young people aged 12 to 21 years that are at risk of disconnection and experiencing challenges in their lives.

The centre offers access to activities on both a formal and informal basis; ranging from skills development in job preparation and employment pathways; to groups aimed at enhancing the lives of community members through fun, creativity and social support. The aim is to build relationships over time based on identified needs.

Who Can Participate

Zillmere Community Centre is committed to develop a range of services and programs that:

  • Are accessible to everyone
  • Are inclusive rather than exclusive
  • Meet consumer needs
  • Meet community expectations
  • Provide support for consumers with different and diverse needs
  • Acknowledge and celebrate cultural diversity
  • Reflect the diversity of backgrounds and experiences found within the community

ZFAP - Zillmere Family Accommodation Program

Zillmere Family Accommodation Program (ZFAP) provides short term accommodation and case management support for families who are homeless or at risk of homelessness. Individual case plans are structured to the specific needs of the client. Referral information for other housing options is provided.

Target Group

Families who are homeless or at risk of homelessness.

Our Accommodation

We currently have 11 independent houses located around Zillmere and surrounding suburbs.

The amount of rent you pay is based on a percentage of income. Centrelink rent assistance benefits apply.

What does “Supported” Accommodation mean?

Supported Accommodation means that as well as being provided with a house to live in, your family has access to a support worker. A support worker will have contact with your family on a regular basis as part of your support agreement and to assist with your identified goals.

What We Provide

Secure affordable supported accommodation Information, referrals across a range of services, assistance with budgeting, living skills and sustaining tenancy, and general tailored support

How to Apply for Services

People may apply in person or over the telephone on (07) 3865 2880.

We also accept referrals from other agencies.

How Applications for Accommodation Are Processed

We do not have a waiting list. We use the Queensland Homelessness Information Platform (QHIP).

Offers of housing are made on a priority basis, according to a family’s circumstances and suitability to a property at the time a vacancy occurs.

Applicants may be referred to a vacancy with another accommodation program through QHIP.

ZYPSS - Zillmere Young Peoples Support Service

Zillmere Young Peoples Support Service (ZYPSS) is a youth support service that provides information, advice and referral as well as client case management to young people aged 12 to 21 years that are at risk of disconnection and experiencing challenges in their life.

ZYPSS is a youth support service funded by the Department of Communities that provides information, advice and referral as well as client case management to young people aged 12 to 21 years that are at risk of disconnection and experiencing challenges in their lives.

We work with young people who voluntarily want to access ZYPSS to make positive changes in their lives.

If you don’t have a safe place to live, are involved with the justice system, struggling to stay at school, are having issues with alcohol or other drugs and/or generally feeling like the universe is against you, we may be able to help.

Sometimes we’ll organise to have a 1-1 chat, other times it might be about some specific support you need or it could be about planning a change in your life.

We get referrals from heaps of places like schools, the Police, Legal services, Youth Justice, families, friends, other government and non-government organisations, but please keep in mind we’ll only work with and for you if you’re willing.

How

ZYPSS works with young people who want to voluntarily access support.

Where

ZYPSS works with young people from the Zillmere and surrounding area. At present we cover the following suburbs: Aspley; Banyo; Boondall; Bracken Ridge; Brighton; Carseldine; Chermside; Deagon; Fitzgibbon; Geebung; Northgate; Nudgee; Sandgate; Shorncliffe; Taigum; Virginia; Wavell Heights; Zillmere. ZYPSS works from an office at Zillmere Community Centre, 54 Handford Road, Zillmere, although we also do outreach work and can meet with clients’ offsite as required.

When

Generally we work with clients during the following hours:

  • 9am to 5pm Monday to Thursday
  • 9am to 3pm on Fridays

However, we will occasionally work outside of these hours depending on clients’ needs.

Who can access this service

Young people aged 12 to 21 years who request information, advice or referral or would like case management support to overcome challenges they may be having around.

For more information please contact Joel on 0448 584 833 or (07) 3865 2880.

INDIVIDUAL & COMMUNITY SUPPORT

Zillmere Community Centre (ZCC) offers the following individual & community support and services:

Emergency Relief

We receive donations of a variety of goods that may help you so explain your circumstances to us & we will help in any way we can.

Unfortunately, we are not funded for Emergency relief and therefore cannot provide money or vouchers for fuel or utilities so we will refer you to other agencies that can assist you for those.

Food Relief

We receive donations of food from which we make food parcels that are available to people in need.

The parcels are available Monday or Thursday afternoons.

Restrictions apply so call reception on (07) 3865 2880 to enquire about the details.

Information, Advice and Referral

We will provide whatever information &/or assistance that we can or refer you to another agency that may be better able to help you.

Financial Counselling

A financial counsellor is available on the 2nd or 4th Wednesday of each month between 9am & 12. Call reception on (07) 3865 2880 to make an appointment.

Recreational Activities

There is a range of recreational activities at ZCC... check out the What's On section of our website for the calendar and a list of what is currently happening.

Social Activities

There is also a range of social activities at ZCC... check out the What's On section of our website for the calendar and a list of what is currently happening.

Life Skills Programs

There is also a range of life skills programs at ZCC... check out the What's On section of our website for the calendar and a list of what is currently happening.

Arts and Crafts

There is also a range of arts and crafts at ZCC... check out the What's On section of our website for the calendar and a list of what is currently happening.

HOUSING SUPPORT

Zillmere Family Accommodation Program (ZFAP) offers the following housing support and services:

Supported accommodation

Zillmere Family Accommodation Program (ZFAP) provides short to medium term supported accommodation to families who are homeless or at risk of homelessness.

Supported Accommodation means that as well as being provided with a house to live in, your family has access to a support worker who will have contact with your family on a regular basis as part of your tenancy agreement.

Referrals... we do not have a waiting list. We use the Queensland Homelessness Information Platform (QHIP).

Offers of housing are made on a priority basis, according to a family’s circumstances and suitability to a property at the time a vacancy occurs.

Applicants may be referred to a vacancy with another accommodation program through QHIP. We also accept referrals from other agencies.

People may apply in person or over the telephone on (07) 3865 2880 and ask for a Family Accommodation worker.

Advice & advocacy

Homestay also operates from Zillmere Community Centre and can provide advice &/or advocacy if you are at risk of becoming homeless. Apply over the phone on (07) 3152 8246 or visit their website www.encircle.org.au/staying-housed.

Rent Connect provides an outreach worker on the 3rd Wednesday of each month who can provide information & advice. Contact reception on (07) 3865 2880 to make an appointment.

DVConnect... offers emergency transport and accommodation as well as crisis counselling and interventions to women experiencing domestic violence. Call free telephone helpline 1800 811 811 or visit their website www.dvconnect.org.

Micah Projects ... provides information and case management support for people experiencing or at risk of experiencing homelessness. Phone 7 days on (07) 30364444 or visit their website www.micahprojects.org.au.

QSTARS... provides advice to tenants and advice for tenancy disputes. Phone 1300 744 263 or visit their website www.qstars.org.au.

Homelessness Hotline... 1800 474 753.

Ask Izzy... can assist you to search for nearby shelters, housing, food, health care and homeless information... visit their website www.askizzy.org.au.

YOUTH SUPPORT

Zillmere Young Peoples Support Service (ZYPSS) offers the following youth support and services:

Information, advice and referral about

  • Alcohol and other drugs
  • Education and training
  • Housing and accommodation
  • Employment and income
  • Health
  • Legal Stuff
  • Mental Health
  • Relationships (friends, family)
  • Sexual Health
  • Social and personal development activities and workshops

Individual advocacy and client case management support

  • To access education and training
  • To gain employment or income
  • To gain safe accommodation
  • To access health services
  • For legal and court matters

Apply over the phone on (07) 3865 2880 & ask for the youth worker.

Contact us now if you have any questions or for more information.